To stop using I've had it, there are three separate steps: remove the extension from chrome://extensions, cancel your plan from the dashboard under Card, receipts, cancel, and, if you want everything gone, email hello@ivehadit.app to delete your account. Removing the extension does not cancel your plan, so do both if you want to stop paying.
Which one do you need?
| You want to | Do this | What happens |
|---|---|---|
| Stop it on one computer | Remove the extension | Everything it stored on that computer is deleted. Your account and plan stay. |
| Stop paying | Cancel on the dashboard | No more charges. Feeds open again when the plan ends. |
| Stop one device syncing | Remove it on the dashboard | That device stops syncing straight away. |
| Remove all your data | Email me to delete your account | Your account and everything it synced are deleted within a week. |
| Take a break without uninstalling | Set sites to Untouched | Nothing is shut or counted on those sites. |
How to uninstall the extension
- Open
chrome://extensions(in Edge,edge://extensionsalso works). - Find I've had it and press Remove.
- Confirm.
You can also right-click the extension's icon next to the address bar and choose to remove it. Removing it deletes everything it stored on that computer: your local totals, your plan copy and any open windows. Your account, and anything already synced to it, stays until you ask me to delete it.
How to cancel your subscription or trial
- Sign in at your dashboard.
- Under Your plan, press Card, receipts, cancel. This opens Stripe's billing page.
- Cancel there.
If you cancel during the 10-day trial, nothing is charged. If you cancel after, the plan keeps working until the end of the period you've paid for, and the dashboard says when it ends. After that, the extension lets feeds through and shows "Your plan has ended" on them. Prices and the trial are explained in pricing and trial.
How to remove a device
On your dashboard, under Your devices, press the bin icon next to the browser or phone. It stops syncing straight away. In the phone app, the Devices tab also has a Log out button for the phone itself.
How to delete your account
Email hello@ivehadit.app from the address on your account and ask me to delete it. I delete it, with everything it synced, within a week. Cancel your plan first, so Stripe stops charging. What the account holds is listed in privacy.
Taking a break instead
If you only want the feeds back for a while, you don't need to uninstall:
- Set a site to Untouched in the popup or on the dashboard. It's left alone and not counted.
- Set it to Daily limit and pick more minutes, so it works as usual for that long each day.
- For one feed right now, use the 10-minute unlock. See unlock a feed.
Your plan, streak and history stay in place for when you switch back. See site modes.
Questions
Does uninstalling the extension cancel my subscription?
No. The plan is on your account, not in the extension. Cancel it from your dashboard under Card, receipts, cancel.
How do I cancel I've had it before the trial ends?
Open your dashboard, press Card, receipts, cancel under Your plan, and cancel on Stripe's page. Nothing is charged if you cancel before day 10.
How do I delete my I've had it account?
Email hello@ivehadit.app from the address on your account. I delete it, and everything it synced, within a week.
What happens to my data when I remove the extension?
Everything it stored on that computer is deleted. Totals already synced to your account stay there until you delete the account.